FAQs

Child tickets are valid for children 2 - 12 years old. Senior tickets are valid for adults 60 years and older. Some ticket types may not be available for every showtime. "R" rated feature attendees must be at least 17 years of age with valid IDs. Children under age 17 requires an accompanying parent or guardian (age 21 or older) to attend R rated performances. IDs are checked at the theatre. Children 17 and under are not allowed to attend any features after 8:00 PM Sunday - Thursday without a guardian present. No person under 17 admitted to R rated features after 9:00pm. Additionally, other restrictions may apply for children with rated "R" films.

We do offer special pricing, discounted days, and special promotions for students and military members. These offers are not available at all times at all locations. Sign up for your location’s newsletter and stay connected on these special promotions!

Yes we do! Seniors 62 and older can receive a discounted ticket everyday and an even larger discount every Wednesday. Kids 2-12 are always discounted, under 2 are FREE.

Yes! Matinee pricing is specific to the location and available for shows beginning before 4:00pm, 5:00pm or 6:00pm, check you location theatre for the most up to date pricing.

Tickets can be purchased by Tuesday night for the following Friday. However, popular movies have advanced sales as early as 4 weeks before it’s released.

Absolutely! All of our theatres are equipped with assistive listening and closed caption devices. Also, every Monday evening, we feature a special presentation in Open Caption.

Maya Cinemas fully supports the MPAA ratings system.

MPAA Rating Information

G - General Audiences-- All ages admitted. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions.

PG - Parental Guidance Suggested -- Some material may not be suitable for children. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels.

PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Signifies that the film rated may be inappropriate for pre-teens. Parents should be especially careful about letting their younger children attend. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard.

R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Signifies that the rating board has concluded that the film rated may contain some adult material. Parents are urged to learn more about the film before taking their children to see it. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Children 6 and under are not allowed to attend Rated R features. Note: Admission policies may vary by location due to state or local ordinances. Contact your local theatre if you have questions regarding any state or local requirements.

NC-17 -- No One 17 and Under Admitted. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence.

The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see.

No, the system is not designed to serve the function of "critic." The ratings do not determine or reflect whether a film is "good" or "bad." The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents.

We open 30 minutes before the first show starts. Our theatres close 30 minutes after the last show has started.

We welcome Service Animals into our theatres, per ADA and state guidelines.

For further details please visit www.ADA.gov. In keeping with ADA guidelines, service animals must be housebroken and harnessed, leashed or tethered unless such controls would interfere with the animal's work.

If you prefer to watch videos with on-screen captions at home, if you find dialogue difficult to hear or understand, or if you want to experience movies in a new way, try watching your next movie with Open Captions. Available at all Maya Cinemas on showtimes noted with "Open Caption".

Maya Cinemas accepts cashless forms of payment online, at our box office & concession stand.

For guests who prefer to use cash, we provide a Cash-to-Card kiosk located in the lobby. This machine issues Mastercard-branded prepaid cards, which can be used anywhere Mastercard is accepted.